Erik Wolf

Applied Materials
Erik Wolf
Erik Wolf started working at Applied Materials in 2000 as a Field Service Engineer. As a result of his firm commitment to service related corporate initiatives, he accepted a position at the service business unit, AGS in 2006. Since joining AGS, Erik has focused on Service Knowledge Management projects. Combining his field experience with his degree in Computer Systems Engineering, he is able to deliver innovative technical solutions to real business problems. He designed and developed the Best Practices Network, a collaborative user focused diagnostic troubleshooting system. He is currently engaged in developing a corporate-wide Knowledge Framework, to provide actionable information and overcome the challenges that the field engineers face every day.

Sessions Presented by Jeff Carr and Erik Wolf