Design

Good design is essential to the success of your unified content strategy. The Design phase includes:

  • Content modeling
  • Taxonomy modeling
  • Metadata for content management
  • Reuse architecture
  • Repository structure
  • Workflow modeling

We refer to this phase as The Unified Content ArchitectureTM. The results of the design phase are formalized in a Solutions Design Document.

Content modeling

Content models formalize the structure of your content in guidelines, templates, and structured frameworks, such as Document Type Definitions (DTDs) or Schemas. Content models reflect the makeup of your information products (press releases, brochures, user guides, help files, compliance documents, etc.) and helps you to create a repeatable structure for each. The content modeling phase defines your Information Product Models, element models, and structural reuse and content reuse maps.

Taxonomy modeling

A taxonomy is a hierarchical listing of topics or subject categories. The taxonomy enables you to intelligently store and retrieve your content. The taxonomy modeling phase determines how your content will be categorized and the labels/terms used to categorize it. In addition, it will determine your taxonomy governance strategy.

Metadata for CM

Metadata for content management classifies content for reuse, retrieval, and tracking. It augments your taxonomy and enables you to effectively manage your content in your content management system. The metadata for content management design phase determines metadata for reuse, retrieval and tracking.

Reuse architecture

Content can be reused within an information product, across information products, and potentially across the enterprise. The reuse architecture phase determines your methodology of reuse (opportunistic vs. systematic), level of granularity and reuse governance.

Repository structure

The repository structure defines how you will structure your repository. It defines how your users will search for and retrieve content. The repository structure phase determines how to organize your content within your repository, storage and retrieval strategies, organization of reusable objects, and organization of virtual documents.

Workflow modeling

Workflow defines how people and tasks interact to create, update, manage, and deliver content. Workflow moves content from task to task and optimizes the content life cycle, ensuring that the business rules specific to your organization are followed at every step. The workflow modeling phase identifies tasks, interactions, dependencies, and governance for your complete content life cycle.

Select Customers

High tech

Business Objects
Cadence
Cisco Systems
Compaq
Delano
HP
Intel
Lexmark
Microsoft
Nokia
Nortel
RIM
Rogers
Symantec
Texas Instruments
Unisys


Life sciences

Agilent
Anthem Blue Cross/Blue Shield
BD Biosciences
Eli Lilly
Guidant Corporation
Johnson & Johnson
Medtronic
MDS Sciex
Siemens
Wyeth


Financial

Bank of Canada
Citibank Canada
Deloitte & Touche
The Investment Funds Institute of Canada
OPSEU Pension Trust
Paychex
Sun Life of Canada


Other

Canadian Standards Association
Citizenship Immigration Canada
Environment Canada
Hudson's Bay Company
McDonalds
Purolator Courier
Sears Canada
Spacelabs